Medical

Wanetics For Medical Offices

Wanetics provides enhanced telecom services for the unique requirements of medical offices.  These services exceed the capabilities of PBXs without the management overhead and risk. 

With Wanetics service, medical offices can improve patient satisfaction, streamline operations, and increase staff work flexibility.  Wanetics package are available that include both voice and data services along with voice features that integrate multiple secondary sites, home offices, and remote staff. 

Medical Office Challenges

Medical offices support a range of activities that include patient check-in, scheduling, records management, treatment, referrals, diagnosis, and testing. Sometimes the bottleneck in completing these activities is a quick phone call.  Wanetics provides intelligent call routing, meet-me conferencing, along with attendant and directory services that efficiently connect callers and speed task completion.      

Medical offices are increasingly adopting new technologies to improve operations.  These technologies often introduce complications and usability issues.  In contrast, Wanetics provides new capabilities without sacrificing simplicity.  Services are configured in real-time with an intuitive web interface.  

Finally, office operations revolve around doctors, nurses, administrators, lab staff, and others.  Each job is different and needs tailored communications support.  Wanetics provides enhanced calling features that can be tailored to support mobility, work-at-home, selective accept/reject that each position might require.  

Wanetics Economics 

Wanetics offers significant savings for medical offices. When compared with the costs for PBX maintenance and support, lease expenses, line connectivity, telephone numbers, long distance/local minutes, and any carrier services fees, Wanetics can offer as much as 30% savings.  With certain packages, Wanetics can also address existing data service costs such as web site management and email hosting. 

Wanetics also addresses the problem of managing multiple vendors.  “COMPANY” packages include most of the services most medical offices need, eliminating management overhead of different vendors.  Wanetics also enables offices to merge voice and data networks and eliminate maintenance costs for two sets of wiring.  For offices that prefer to keep existing telephones, Wanetics supports many digital phones and all analog phones while still delivering enhanced services.            

Wanetics Service Bundles

Typical Wanetics packages include connectivity, generous quantity of local and long distance minutes, enhanced voice features, IP data connectivity, and data services.

For firms with multiple offices, service bundles are matched to the office size and staff requirements, whether it’s a home office that needs business-grade DSL or a larger site with multiple T1s.  Wanetics offers a consistent set of features to all staff regardless of location. 

Key Wanetics Capabilities

Patient Service:  “Plus” features increase and extend capabilities that improve patient service.  Use hunt groups to ensure calls are answered.   Simultaneous ring provides an instant “hot line”.  Combine forwarding features to extend service calls to mobile and home phones.

One Number:  Wanetics enables as many as ten phones to ring along employees work lines.   Eliminate the confusion of juggling mobile, home, and second office lines.  Ensure key staff are always available and keep mobile and home telephone numbers private. 

Unified Messaging:  Wanetics messaging features save staff time as messages are converted to .wav files and attached to emails.  Forwarding these .wav files eliminates restatement of messages and potential inaccuracies.  Wanetics messaging also includes email notifications when messages are received.  

Mobility:   Wanetics mobility features enable staff to forward calls to mobile phones, second office lines, home lines, and/or other phones.  Often termed “find-me/follow-me”, these features increase staff productivity and complement wireless service.  Users needn’t sacrifice privacy as they have the flexibility to select or reject calls originating from specific numbers. 

Web Interface: Wanetics provides a web interface that enables staff to update their service settings in real-time.  Change multiple settings with a single click.  

Home Worker: Wanetics remote office extends the rich set of business line services to the employee’s home office.  With a broadband connection, employees can place calls from remote phones while showing the business line ID and billing calls back to the office.

Contact Info

For information about Wanetics service, please contact us at 312 698-7100 or info@wanetics.com.   Learn which Wanetics package best suits your firm’s needs.  Rapid installation and low up front costs deliver quick financial returns.  Proven training materials enable staff take advantage of new service to achieve faster deal closure and increased gross revenue.